Troubleshooting

Start with the safest checks for loading, search, uploads, and access.
1 min read · Reviewed

Start with the safest checks for loading, search, uploads, and access.

If something isn’t working

  1. Confirm the correct account and team.
  2. Refresh the current page once and wait for data to finish loading.
  3. Try the same record from global Search....
  4. Check page location, membership, role, and browser permissions.
  5. For an upload, retry one supported test file and verify the destination.
  6. Capture the visible error, time, team, page name, and steps before contacting support.