Support

Help with bids, takeoff, pipeline data and your account — from the people who build Bidlo.

Email the team

Questions about a bid, a takeoff, an import or your account. Send what you were doing and what you expected instead, and we will pick it up.

Book a walkthrough

Thirty minutes with us, screen shared. Useful for getting set up, working through a live bid, or bringing a new estimator onto the team.

Check what shipped

Behaviour that looks new usually is. The changelog lists every release, newest first, with what changed and why.

Before you write in

Three things make a support request much faster to answer: the project or bid you were working in, what you expected to happen, and what happened instead. Screenshots of the screen you were on help more than a description of it.
For background on how we read the market — DOT pipeline changes, backlog and state spend — see Research. For who we are and where we turn up in person, see About.